FAQ

Frequently Asked Questions

What is your processing time?

Items typically ship out 1-3 days from purchase. Shipments are sent out Monday -Friday. 

Where are your products made?

All of our items are made small batch in Philadelphia, Pa. We make everything ourselves and do not outsource anything. We package, label and ship each one of your orders!

Is there a shelf life?

Yes! The typical shelf life of our products are 6 months -2 years.  Many of our products are made with safe synthetics but that does not increase the shelf life due to their mild/minimum effect.

What does EO(s) stand for?

EO(s) stands for Essential Oil (s)

Do your products contain artificial fragrance?

Yes ! Some of our products are  made exclusively  with Essential Oils (EOs) While others are a blend of choice fragrance and EOs.

Are you cruelty free?

Absolutely! We could never run a business that hurt the animals or environment in any way. We ensure that all of our suppliers are cruelty free as well. 

Why are my products hard in the winter/soft in the summer?

When little to no synthetic additives are used products tend to "breakdown more easily"

That being said, hot weather is tough on natural products. We can't control temperatures during shipment so if your item is shipping during the summer months, pop it in the fridge for about 20 minutes when you first get it. It helps it to set and will be fine in normal temperatures.  Also during the hot months there will be products that we recommend "no shipment/ pick-up only "at the nearest pop-up shop or vending event.

Are there any hidden ingredients?

Absolutely not! We disclose each ingredient used and you will never find any fillers or hidden ingredients. 

Do you have any discounts or sales?

We do have sales from time to time. We aim to keep our prices as low as possible all year long so that everyone can enjoy  their  fav Goddess products! 

Are their any refunds and/or exchange?

ALL SALES ARE FINAL. 

Do you offer wholesale? 

Wholesale will be available to select buyers and companies in Spring 2024.

Do you offer white label?

Not at this time.